Welfare Officers

The club has two welfare officers, currently Lorraine Toll and Nigel Hillier.

They have been through the England Athletics (EA) Safeguarding in Athletics course and registered as Barrow Runners' welfare officers with EA.

They are responsible for:

  • Building a club culture where members feel welcome, safe, included and supported
  • Making sure every member knows who they are and how to contact them regarding any issue
  • Ensuring that the welfare policy set out by UK Athletics and England Athletics are implemented by the club
  • Getting references and ensuring DBS checks are up to date for club volunteers, e.g our coaches
  • Reporting serious safeguarding concerns to UK Athletics and criminal issues to England Athletics
  • Reporting urgent matters to the local children's services or police

Contact a welfare officer

You can raise any concern about the safety or welfare of yourself or another adult or junior member of the club with either of our welfare officers. They will handle your matter confidentially and with sensitivity.

Email: [email protected]

Junior welfare

All concerns, allegations or reports of poor practice or abuse relating to the welfare of children and young people will be recorded and responded to swiftly and appropriately in accordance with the club's child protection policy and procedures.

The Club's Welfare Officers are the lead contacts for all members in the event of any child protection concerns.

Complaints and appeals

The Club's complaints procedure is set out in detail in the Club Constitution [section 10].

Raise a complaint about the behaviour of a member

Please lodge your complaint in writing to the Club Secretary.

The Committee will then meet to hear your complaint within 28 days of your complaint being lodged, with the power to take disciplinary action, including the termination of membership.

You will get written notification of their decision within 14 days of the disciplinary hearing. The member against whom the complaint was made will also be notified.

The appeals process is detailed in the Club Constitution [section 10(e)].

Mental health champions

Barrow Runners has three Mental Health Champions as part of England Athletics' #RunAndTalk Programme; a national network of volunteers in England Athletics affiliated clubs that promote mental wellbeing through running.

Find out more about the role and support available from our Mental Health Champions.

Members' privacy and data

The Club takes members' privacy and data seriously. There is a dedicated privacy policy that all members agree to when joining and renewing their membership. It covers what data is stored, how it is used, and who can use it.